Very light marks/scratches to the Console + Controller
WHAT IS IN THE BOX
Xbox One Console
12 Month Warranty
Go all digital with the Xbox One S All-Digital Edition and build a library of digital games that travels with you and is available in the cloud. Expand your options with Xbox Game Pass, discovering and downloading over 100 high-quality games (subscription sold separately). Whether you're gaming with friends, watching your favorite shows, or streaming your gameplay on Mixer with the touch of a button, Xbox One S All-Digital Edition delivers brilliant graphics with premium audio, and fast, reliable online gaming with friends.
Expand your options with unlimited access to over 100 high-quality games you can download right away, including blockbusters like Gears 5 (Xbox Game Pass subscription sold separately).
Play with friends and family on the fastest, most reliable gaming network and stream your gameplay on Mixer with the touch of a button.
Games are downloaded and ready to play when you are; no need to worry about discs.
Your games and saves travel with you: just sign in on any Xbox One with your Microsoft Account and you're ready to go.
Pick up where you left off on another Xbox One or Windows 10 PC with Xbox Play Anywhere titles like Gears 5 and Sea of Thieves.
Stream 4K video on Netflix, Amazon, Microsoft Movies & TV, and YouTube, among others; and listen to music with Spotify and Amazon Music.
Play hundreds of Xbox 360 and select Original Xbox games through three generations of games with backward compatibility.
Our main courier is APC Overnight – All items paid for before 3pm will be shipped on a next working day delivery (excluding bank & public holidays). Our couriers aim to have all items delivered by 12pm so you’ll need to be at the delivery address to sign for the goods.
Unfortunately, we don’t ship any items over the weekend – Therefore any items paid for after 3pm on Friday will be dispatched the following Monday (excluding public holidays).
Due to the high value of products we supply, our couriers are instructed not to leave items in a safe place or with a neighbour unless specifically requested prior to dispatch.
Deliveries to Northern Ireland (BT Postcode) and Out of Area locations will be dispatched on a 2-5 day service although eBay may still show the estimated delivery as next day.
Saturday deliveries are available at an extra cost. If you require delivery on a Saturday, please contact us. We’d be happy to help.
Stock Must Go Ltd do not take responsibility for missed deliveries and therefore cannot offer any full or part refund on this basis. If you experience any problems with your delivery, please contact us.
If you’d like to collect your item from us, please message or call us to arrange this. The item must be won on eBay initially, although we do accept cash or debit/credit card payment on collection.
Items damaged in transit
We try to ensure that all items that we supply are well packaged prior to dispatch, but if you receive an item that has been damaged in transit, you can either refuse to take delivery of the item or sign for the item as “damaged”.
It may be the case that you realise that the item is damaged after taking delivery of the goods. In all cases please notify us within 12 hours of the delivery and we’ll be in touch with you to help resolve the problem to your satisfaction. You can contact us easily via phone 01543 227000 or contacting us via email - email@example.com.
You have the right to cancel your order within 30 days of payment being received. If you would like to cancel an order and return an item to us, please contact us. PLEASE NOTE: The cost of returning items to Stock Must Go LTD is payable by you (the customer).
Our No-Quibble 12 Months Warranty
All items are covered by our 12 Month warranty (unless stated otherwise). The 12 Month Warranty period begins from the date of delivery. If during this period, your item develops a fault, please get in touch with us straight away. We will endeavour to diagnose and fix the fault over the phone, but if we are unable to do this, then you will be provided with return instructions. Once the item has been returned to us, we will either repair, exchange or issue a refund for your item. Return postage costs are the responsibility of the customer if you are returning the item(s) to us because of "change of mind" if you are returning the item to us because it is faulty the return costs are covered (Within 30 days of receipt), repaired items or exchanges will be returned at no extra charge to the customer. Our warranty covers all that would be covered by the product manufacturer, however we do not cover faults caused by accident, neglect, misuse or normal wear and tear. This warranty does not cover consumable parts of the item, such as the battery
Five star feedback is important to us, as is your absolute satisfaction as customer. Our business thrives on five-star feedback from customers like you! It's our aim to provide you with great products at a great price, along with a great service. If for any reason we haven't exceeded your expectations or you are unhappy about any aspect of your purchase from us, please contact us directly prior to leaving feedback or opening cases and we'll do everything that we can to help you.