Our FAQs From Stock Must Go feature delivers fast and accurate answers to customer queries quickly and easily. The feature uses natural language processing technology to help customers find the right answers in minutes, saving time and improving customer service.


We aim to dispatch all paid delivery orders the same working day (Monday - Friday), providing your order has been received before 3pm.

Your order will be delivered dependant on the delivery method you have chosen.

If you change your mind and wish to cancel or amend your order, please ensure to contact us

Unfortunately this is not possible, orders are only possible online through our website.

The cut off is 3PM, please ensure you select the Next Day Delivery optiuon at the checkout, for more information please click here.

This could be because it has now expired, all codes have an expiry on them as per the promotional terms and conditions. Please feel free to reach out if you need assistsance.


We accept most Credit and Debit card payment methods. Additionally we offer PayPal and Klarna.

If your payment has failed you will have the oppurtunity to retry your payment method, or use another option.

Payment will be taken immediately once your order has been placed.


As soon as your order has been picked and packed, you will receive an email with confirmation of shipment with the courier information which includes the tracking number,

We are very sorry but we cannot change the delivery address once an order has been confirmed in the system.

Unfortunately we do not offer collection from our Cannock facility at this current time.

We use all major carriers, and local courier partners. Our preferred partners include Royal Mail and DPD.


If your item has developed a fault, or you wish to return your order please click the link below and fill out the relevant details and our team will be more than happy to help. Create a Return

If your item does arrive damaged please ensure you report this with 3 working days. To contact us please click here.

This process can take up to 5 working days from receipt of the item returned. We will however do our upmost best to exceed this.

Once your return has been received and confirmation has been sent to you, please allow up to 5 working days.

Customer support

0330 120 1541

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