Your right to cancel the order
You have the right to cancel your order within 30 days of payment being received. If you would like to cancel an order and return an item to us, please contact us. PLEASE NOTE: The cost of returning items to Stock Must Go LTD is payable by you (the customer).
Our No-Quibble 12 Months Warranty
All items are covered by our 12 Month warranty (unless stated otherwise). The 12 Month Warranty period begins from the date of delivery. If during this period, your item develops a fault, please get in touch with us straight away. We will endeavour to diagnose and fix the fault over the phone, but if we are unable to do this, then you will be provided with return instructions. Once the item has been returned to us, we will either repair, exchange or issue a refund for your item. Return postage costs are the responsibility of the customer if you are returning the item(s) to us because of "change of mind" if you are returning the item to us because it is faulty the return costs are covered (Within 30 days of receipt), repaired items or exchanges will be returned at no extra charge to the customer. Our warranty covers all that would be covered by the product manufacturer, however we do not cover faults caused by accident, neglect, misuse or normal wear and tear. This warranty does not cover consumable parts of the item, such as the battery
Five star feedback is important to us, as is your absolute satisfaction as customer. Our business thrives on five-star feedback from customers like you! It's our aim to provide you with great products at a great price, along with a great service. If for any reason we haven't exceeded your expectations or you are unhappy about any aspect of your purchase from us, please contact us directly prior to leaving feedback or opening cases and we'll do everything that we can to help you.