Your warranty starts from the day you receive your item and lasts for 12 months. Batteries have a shorter 3-month warranty due to their consumable nature.

Our warranty protects you against manufacturing faults and defects, including:

• Hardware faults
• Component failures
• Performance issues
• Material defects that affect how your device works

We can't cover damage caused by accidents, water, misuse, or normal wear and tear. The warranty becomes void if:

• You've tried to repair the device yourself
• Had repairs done by anyone except us
• Installed unauthorised software
• Jailbroken your device
• Removed serial numbers or IMEI numbers

If something goes wrong with your product:

1. Email us at info@stockmustgo.co.uk
2. If needed, we'll give you return instructions
3. We'll repair, replace, or refund your item
4. If you're outside of the initial 30-day returns period, we'll replace your item or give you a refund if a replacement or alternative is not available.

If your item is faulty within the first 30 days, we'll pay to get it back to us. For change-of-mind returns, you'll need to cover the return postage. When we send a repaired or replacement item back to you, we always cover that postage cost.

When we repair or replace your device:

• We might need to install system updates
• You'll need to reinstall your apps and personal data
• The remaining warranty transfers to replacement items
• If less than 3 months warranty remains, we'll extend it to 3 months

The warranty doesn't cover accessories like chargers or headphones. For software issues, you'll need to contact the software developer. Even if a device is rated as water-resistant (IP67), water damage isn't covered under our warranty.